How Much Defense Is Too Much Defense
The ten commandments of tweeting:1.Never complain about your customers or clients on Twitter. They keep track!2.DM is not a secure communication path.3.Never share areas of conflicts. These area include clients, your partners or your competitors.4.Never get defensive when negative reviews start appearing. Accept negative criticism of your product or services.5.Never expose personal issues or put into danger the company’s professional relationships.6.Never share information about products and services that are still under development. The only exception to this rule is if receiving feedback is part of your project.7.Never share details about the company’s finances before time – that is before an earnings call.This helps explain it more.8.Never bring into light a problem area in the workplace (a complaint about a collegue or your boss) on twitter. Talking to them to sort out the issue is a much better option. Tweeting about it does not do any good for you or your company.9.Never flood your personal account with work promotions which are not relevant unless it is useful for your followers.10.Never create an anonymous or false account just because you think you can then go scot free doing the above!